Montefiore Insider

Six Years of Caring for Caregivers

In April, staff and visitors gathered to celebrate the sixth anniversary of Montefiore’s Arthur D. Emil Caregiver Support Center (CSC) at the Moses Campus. It is New York City’s first and only caregiver support center within an academic medical center.

Since its inception, over 10,000 caregivers have received support during the course of their loved ones’ hospitalizations. The CSC currently has locations on the Moses and Einstein campuses, with a third center opening at the Wakefield Campus this summer. The Center helps families and friends manage the emotional stress and inherent burden of caring for a seriously ill loved one. It provides a safe, soothing, non-judgmental refuge for the caregiver.

“The CSC has become a vital, integral part of the family-centered care we provide at Montefiore,” says Paula Marcus, MD, Director, Psychosocial Service, Montefiore Einstein Center for Transplantation, and Associate Professor, Clinical Psychiatry and Behavioral Sciences, Einstein.

Help Wanted: Caregiver Coach Volunteer

Montefiore’s Volunteer & Student Services department is looking for mature, positive, community service-oriented, compassionate, caring individuals who can provide emotional support and practical assistance to family caregivers while their loved one is hospitalized or in treatment.

As a Caregiver Coach Volunteer, you’ll greet and welcome caregivers; listen and provide one-on-one support; offer resources, care, and available services information; and assist caregivers in navigating the hospital to find the CSC easily. We welcome your excellent interpersonal and communication skills, ability to motivate others and work well as a team member and independently, and availability to volunteer a minimum of one four-hour shift during weekday business hours. Prior caregiving experience to a family member, friend, or colleague with serious, acute, or chronic illness, or other health issues, offers Caregiver Coach Volunteers the opportunity to give back and be there for someone.

For more information about volunteering as a Caregiver Coach Volunteer, please contact: Sherri Oustalet, Director of Volunteer & Student Services, at