Montefiore Diamond Care values the relationship it has with its network of providers in helping to deliver high-quality care for its members.
For information about Montefiore Diamond Care, covered and non-covered services and other information please refer to the Provider Manual. Please call Provider Relations at 914-377-4477 if you have questions or need additional information.
Claims Filing Process
Please refer to the Quick Reference Guide or Provider Manual for a summary of the claims submission process including appropriate addresses, payer ID numbers, phone numbers and fax numbers to be used. Please call Montefiore Diamond Care at 1-855-796-6683 for help and information about claims.
ICD-10 codes must now be used to identify symptoms and conditions on all healthcare claims. A crosswalk of frequently used diagnoses codesis available here.
Montefiore Diamond Care can make claims paymentto you electronically. Follow the links below for more information about the process and enrollment forms:
- Frequently asked questions
- Electronic remittance advice authorization form
- Electronic funds transfer authorization form
Completed forms should be returned to: Montefiore CMO, Provider Relations, 200 Corporate Drive, Yonkers, NY 10701.
Change of Address
Post-n-Track Online Portal
Montefiore Diamond Care has a free, online portal for providers to check member eligibility, benefits and claims status. Please refer to these instructions for more information including how to sign up for Post-n-Track.