COVID-19 UPDATE: All elective surgeries and procedures have been postponed. See our visitor policy. If you think you have symptoms, call your doctor for a video visit before going to one of our locations. For more information, visit our COVID-19 Information Center or call our Hotline: 1-844-444-CV19 (1-844-444-2819).

AVISO SOBRE COVID-19: Todas las cirugías y procedimientos electivos han sido retrasados. Vea nuestra normas para visitas. Si cree que tiene síntomas, llame a su médico para una visita por vídeo antes de acudir en persona a uno de nuestros centros. Si desea más información, por favor visite nuestro Centro de Información del COVID-19 o llame a nuestra Línea Directa: 1-844-444-CV19 (1-844-444-2819).

For Providers

Montefiore Diamond Care values the relationship it has with its network of providers in helping to deliver high-quality care for its members.

For information about Montefiore Diamond Care, covered and non-covered services and other information please refer to the Provider Manual. Please call Provider Relations at 914-377-4477 if you have questions or need additional information.

Claims Filing Process

Please refer to the Quick Reference Guide or Provider Manual for a summary of the claims submission process including appropriate addresses, payer ID numbers, phone numbers and fax numbers to be used. Please call Montefiore Diamond Care at 1-855-796-6683 for help and information about claims.

ICD-10 Codes

ICD-10 codes must now be used to identify symptoms and conditions on all healthcare claims. A crosswalk of frequently used diagnoses codesis available here.

Electronic Payment

Montefiore Diamond Care can make claims paymentto you electronically. Follow the links below for more information about the process and enrollment forms:

Completed forms should be returned to: Montefiore CMO, Provider Relations, 200 Corporate Drive, Yonkers, NY 10701.

Change of Address

To inform Montefiore Diamond Care of a change to your address, please complete this form and fax it to Provider Relations at 914-377-4794 or email it to

Post-n-Track Online Portal

Montefiore Diamond Care has a free, online portal for providers to check member eligibility, benefits and claims status. Please refer to these instructions for more information including how to sign up for Post-n-Track.