Patient-Centered Care
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About Us

Patient-Centered Care

At the Montefiore Einstein Center for Cancer Care, our patient-centered approach considers patients as active participants in their own care. Patients receive treatment plans that focus on their individual needs, taking into consideration personal preference along with advice from the cancer team.

Our multidisciplinary team works with our cancer support specialists to promote the patient-centered approach, insuring a customized treatment plan for each patient while providing valuable education and assistance in areas such as nutrition, genetics, rehabilitation and supportive counseling.

The effectiveness of our treatments and therapies is significantly enhanced by the collaboration of specialists including surgeons, medical oncologists, radiation oncologists, pathologists and nurses. Working with our multidisciplinary teams are cancer support specialists, who offer patients and families valuable education and assistance in areas such as nutrition, genetics, rehabilitation and supportive counseling. They also coordinate convenient scheduling of appointments so patients can see multiple specialists during one visit, rather than several.

Navigator Program

A diagnosis of cancer is generally very stressful and the subsequent tests, examinations and visits can be overwhelming. At the Montefiore Einstein Center for Cancer Care we make it as easy as possible to navigate the complex process of cancer treatment. By offering our newly implemented Navigator Program, our patients do not have to manage their treatment alone.

A nurse practitioner, or Navigator, is assigned to assist each patient undergoing cancer treatment. Right from the start, when a referral comes in from a patient's physician, the case is passed on to a Nurse Navigator. The patient may be referred for a biopsy, may need to see a surgeon or require radiation oncology. Each clinical program at the Cancer Center has a nurse practitioner in charge of organizing these diverse procedures. The Nurse Navigator facilitates the multidisciplinary team approach at Montefiore.

Participating at every step in the patient's pathway of care, and serving as a concise source of information, the Nurse Navigator becomes the patient's liaison, easing much of their anxiety. They provide answers on the next steps, the scheduling of appointments and all follow up visits, ensuring continuity of care and consistent communications. The same Nurse Navigator follows up throughout treatment and provides constant support in many ways.

Nurse Navigators at Montefiore:

  • Navigate and guide patients throughout their treatment program
  • Coordinate and facilitate patient information and patient care
  • Arrange appointments and inform the patient ahead of each visit
  • Present information to the multidisciplinary team prior to patient visits
  • Identify patients who are candidates for clinical trials and studies
  • Insure everyone is talking and communicating about the patient