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Epic at Montefiore: Frequently Asked Questions

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Is Epic an electronic medical record (EMR) system?

Yes. Epic is an innovative and integrated clinical information system that is equipped to manage our patient database. As an electronic medical record system (EMR), Epic will enhance functions at Montefiore, including patient registration and scheduling, clinical documentation and communication, billing and other business related functions.

Does Montefiore currently use an EMR system?

Yes. As we continue to expand our integrated care delivery system, it is important that our Information systems grow with us and support our clinical and business functions. With Epic, we not only invest in information technology, but we also improve the methods our associates use to continue providing safe, quality care to all of our patients.

Epic also will streamline collaboration and communication for our care teams and administration. Epic's integrated set of applications allows appropriate data and information to move with patients across all areas, such as outpatient clinics, the Emergency Department, inpatient facilities and administrative departments.

What will happen to the existing systems?

Epic will replace our current inpatient and ambulatory EMRs, (Carecast, C-EMR), many of the ancillary and niche clinical systems, MOT, MOC, and other patient financial systems. As a result, we will operate with more organizational efficiency and operational integration.

What exactly will Epic do?

Epic will  enable our providers to access patients' records, anywhere in our system, and it will allow patients to view significant components of their records securely in a patient portal from any computer. The Epic system will replace our current inpatient and ambulatory EMRs, (Carecast, C-EMR), many of the ancillary and niche clinical systems, MOT, MOC, and other patient financial systems. It also will include system and workflow design, training initiatives and system rollout.

Who is running this project?

Executive leadership at Montefiore will oversee the project. Since this project involves both clinical operations and IT, many areas will share day-to-day responsibility for project implementation. There will be a project director who will coordinate each project team.

Is Epic considered an IT project?

Epic is a Montefiore Operational Project.  At its core, Epic is about improving clinical operations and efficiency.  We understand that there may be some confusion, given that Epic is an information system, but our utilization of Epic will be to better structure our operational standards and protocol, integrate different clinical and administrative departments and enhance our interdisciplinary approach to patient management.

Is Epic only for candidates interested in IT?

Epic is clinical at its core.  We seek candidates who have clinical and operational experience and understand the background of clinical functions.  We also seek candidates with solid management experience, project management experience and staff development experience.  For example, if your background is in radiology, your skill-set could be used in our ancillary area, given your experience with lab systems, radiology and dental.

How will Epic benefit patients?

Physicians and other clinicians will have access to complete medical information, including patient history, allergies, current medications, and all results, to help guide patient care. Through MyChart™, the online patient portal for Epic, patients have controlled access to their medical records and will be able to view test results, see upcoming and past appointments, schedule routine appointments, pay bills securely, and get automated health maintenance reminders.

What are the benefits to physicians?

Hospital-based and community physicians who practice within Montefiore's delivery system will have access to a patient's complete information history, see results as soon as they are available, communicate directly with other physicians about patients, and even place orders remotely. Epic enhances communication among healthcare team members and promotes coordinated patient care across disciplines and departments. Epic also cuts down on inefficient paper work.

What kind of training will I receive on the project?

Our team members receive comprehensive training on the Epic system. Given your area of interest and our needs, you could be assigned to any number of areas, including cardiology, ambulatory, in-patient services, home care or oncology. Over the duration of a two month period—three day trips for a total of nine days—we will send you to Epic headquarters in Wisconsin for on-the-ground training, where you will receive learning in the various modules of Epic. You will then take a proctored exam, and once passed, you will receive Epic certification.

Why should I apply for the Epic position?

Montefiore is making a considerable investment in Epic and needs enthusiastic, dedicated professionals who want to be part of the fast-paced and focused implementation of Epic across our medical and academic organizations. If chosen to join the team, we will pay for you to become Epic Certified, which will provide you with highly sought-after knowledge and experience that will enhance your career opportunities.

Since Epic is a three-year project, what happens to my role when three years are up?

Epic implementation will take three years, but enhancements and customization will be ongoing, so many of the Epic positions will still be in place. In fact, there will still be a need for new recruits as we move ahead of the three year mark.

As part of the Epic team, what are my employee benefits?

Epic team members will benefit from a comprehensive Montefiore benefits package.  We also provide competitive salaries, generous bonuses, and a supportive environment where you will receive increased visibility and the opportunity to make a great impact.

What are my shifts/hours?

All positions are full time, day shifts.

Where will I be located?

Our Epic project team is based in Yonkers, New York at our 30,000+ sq. ft. office building. Under renovation, our modern offices will soon be equipped with collaboration rooms, boutique cafeteria, auditorium, billiards area and a gym with showers.