Epic at Montefiore: Frequently Asked Questions
What is Epic?
Epic is an electronic medical record (EMR) system that provides patient-centric applications to integrate healthcare information across an organization and supports a variety of functions, including clinical and financial systems, registration and scheduling, and the ability of patients to access their information.
Over 270 health systems currently use Epic, including academic medical centers and large integrated delivery systems such as Johns Hopkins, Yale, NYU, Mount Sinai, University of California/San Francisco, Cleveland Clinic and Kaiser Permanente, to name a few. To date, approximately 49% of the U.S. patient population has a medical record in Epic.
Why did Montefiore decide to move to Epic?
As Montefiore continues to grow and build its integrated delivery system, it is critical for our IT systems to support our strategy and keep pace with our evolving needs. To this end, Montefiore is about to embark on its next generation of information systems to support our initiatives. Through Epic's seamless electronic medical record system, Montefiore will be able to enhance the safety, quality, efficiency and convenience of our care delivery system, transform our patients' experience, and foster advances in research, clinical connectivity and other innovations.
What will the Montefiore Epic project entail?
We plan to implement Epic to provide all our providers with access to patients' records, anywhere in our system, and to allow patients to view significant components of their records securely in a patient portal from any computer. The growing importance of patient engagement, seamless transitions of care, centralized scheduling, documentation across encounters and specialties, accountable care, and translational research led Montefiore to this exciting decision.
This project is, well, epic—in every sense of the word. The three-plus year project will begin early in 2014 and will replace with the Epic system our current inpatient and ambulatory EMR's, (Carecast, C-EMR), many of the ancillary and niche clinical systems, MOT, MOC, and other patient financial systems. It will include system and workflow design, training initiatives, and system rollout.
What are the benefits to our patients?
Physicians and other clinicians will have access to complete medical information, including patient history, allergies, current medications and all results, to help guide their care. Through MyChart™, the online patient portal for Epic, patients have controlled access to their medical records and will be able to view test results, view upcoming and past appointments, schedule routine appointments, pay bills securely, and get automated health maintenance reminders.
What are the benefits to physicians?
Hospital-based and community physicians who practice within Montefiore's delivery system will have access to all of a patient's information, see results as soon as they are available, communicate directly with other physicians about a patient, and even place orders remotely. Epic enhances communication among healthcare team members and promotes coordinated patient care across disciplines and departments. Epic cuts down on inefficient paper work.
Who will work on the Epic project?
There will be lots of work. Montefiore is recruiting talented, enthusiastic and dynamic Montefiore associates who deeply understand Montefiore and what we do (clinical, administrative, financial and technical), to apply to become part of our Epic project. We need people who see the big picture, with strong interpersonal skills, and who enjoy working in a focused, intense atmosphere; people who want to dedicate the next three years to being part of the transition to the next generation of information systems at Montefiore.
Opportunities are available for a variety of positions such as Application Analysts, Instructional Designers, Product Managers, and others who will design and implement Epic at Montefiore.
Do I need to have specific Epic experience?
No Epic experience is required. Montefiore will pay for all selected team members to become Epic Certified, which will provide valuable knowledge and experience that will help advance team members' careers.
What happens when the project implementation is completed?
The project will transition to support mode; many of the staff will move into roles involving optimization, enhancements, maintenance, and upgrades. Positions within the Montefiore Health System will also be available to those who participated in the Epic project.
What's the process for applying for an Epic project position?
Interested applicants should apply this fall and will be selected through an interview and assessment process to join the initial implementation teams.
We've offered details on the application process to help prospects better understand what to expect.
If I take a job on the Epic project, what does training consist of?
Once hired, members of the Epic team will undergo two months of training for Epic Certification, a rigorous and professionally rewarding achievement that will help team members advance their careers and gain valuable leadership experience. Then, beginning in January 2014, for approximately three times during the two month training period, each team member will be required to take three-day trips to Verona, Wisconsin (Epic headquarters), for a total of nine days. Everyone will need to become certified in Epic by passing a certification exam.